Buying a Kershaw knife is more than just acquiring a sharp piece of steel; it’s investing in a tool backed by a commitment. Understanding “What Does Kershaw Warranty Cover” is crucial to maximizing your investment and ensuring your knife serves you well for years to come. Let’s delve into the specifics of the Kershaw warranty and what it means for you, the owner.
The Kershaw Limited Lifetime Warranty Explained
Kershaw’s warranty is designed to protect you against manufacturing defects. This means if your knife has a problem stemming from the way it was made or the materials used, Kershaw will repair or replace it at no cost to you. However, it’s important to know that the warranty specifically excludes damage caused by abuse, misuse, neglect, or improper maintenance. The warranty also doesn’t cover normal wear and tear. It’s important to note that if you disassemble your knife, this may void the warranty. Here’s what is generally covered:
- Defects in materials
- Defects in workmanship
To elaborate on “defects,” this could include issues with the blade steel, the handle materials, or the locking mechanism. If, for example, the blade steel is prone to chipping excessively under normal use, or if the locking mechanism fails prematurely, these could be considered warranty issues. Kershaw will evaluate the knife to determine if the issue falls under the warranty terms. If the problem is indeed a defect, the company will, at its discretion, repair or replace the knife with the same model or one of comparable value. It’s a great way to keep your favorite blade in working order.
| Coverage | Exclusions |
|---|---|
| Manufacturing Defects | Abuse or Misuse |
| Workmanship Issues | Neglect or Improper Maintenance |
| Material Imperfections | Normal Wear and Tear |
Kershaw emphasizes that the warranty is for the original owner and is non-transferable. To take advantage of the warranty, you’ll need to return the knife to Kershaw along with proof of purchase and a brief explanation of the problem. It is advisable to contact Kershaw customer service beforehand to obtain a Return Authorization (RA) number. They can also provide specific shipping instructions. Without an RA number, the return might not be processed efficiently, so it’s a crucial step to ensure a smooth warranty claim process. Note that you are responsible for the cost of shipping the knife to Kershaw for warranty service. If the repair or replacement is covered by the warranty, Kershaw will cover the cost of returning the knife to you.
For the most accurate and up-to-date information on Kershaw’s warranty coverage and procedures, we encourage you to visit the official Kershaw website’s warranty page. You’ll find all the necessary details to understand your rights and properly submit a warranty claim should the need arise.